We deliver all our orders to you via Australia Post standard shipping for a flat rate of $9.00 per order (up to a kg in weight). We aim to have the order to you within 2-3 working days. This can be quicker if you live in VIC or a capital city and longer if you live in a remote area.
Australia Post Express Post Service is a flat rate of $12 per order (up to a kg in weight) and it guarantees next business day delivery within the Express Post network. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.
If for any reason you are not happy with your purchase you may return it for exchange or refund to the value of the item, the only conditions that need to be complied with are:
- We need to be notified by email of your intention to return the item within 14 days of your receipt of the order.
- The item must be returned in the original condition.
- The item must be returned by reliable mail service, at the customer’s expense. If the item is deemed faulty, we will reimburse the said shipping costs. Boho + Luxe cannot refund or exchange an item until such time as the item being returned has been received by us.
- The item must be returned within 14 days of customers receipt together with proof of purchase.
Damaged or loss of goods in transit is rare however if it happens, please contact us via our contact page to organise the return of damaged goods or to report that a parcel has not arrived within the above time frames and we will track down your delivery.